Jira, Jira Cloud, Jira Data Center, Jira Service Management and Jira Align

Jira Logo

Jira is a premier solution for task management and project tracking, designed both for users who input data and managers who require centralized visibility—typically to gain real-time status updates and actionable business insights. In recent years, the platform has evolved into three distinct tools built on a shared foundation, each tailored for specific use cases:

  • Jira (Software): Optimized for software development projects.
  • Jira Service Management (formerly Service Desk): Designed for incident management and ticket tracking (ideal for IT and DevOps teams).
  • Jira Work Management: Built for general project and business process management across any department (e.g., Marketing, HR, Medical Development, etc.).

Key Features of Jira:

  • Comprehensive Project & Task Management: Streamline workflows across the organization.
  • Customized Implementations: Tailor software development lifecycles (Jira Software) and business processes (Jira Work Management) to your specific organizational needs.
  • Planning: Easily create tasks, user stories, issues, and sprints.
  • Tracking: Monitor project progress and prioritize tasks effectively.
  • Release Management: Manage version deployments seamlessly.
  • Reporting: Generate diverse reports for real-time status monitoring and project health checks.
  • Custom Workflows: Build workflows that match your company’s unique operational requirements.
  • Rich RESTful API: Enables complex automations and deep integrations.
  • Dashboards & Boards: Visualize task status and project milestones.
  • Flexible Deployment: Available as On-Premises (Data Center), on Atlassian’s Public Cloud, or hosted on a private cloud instance.
  • High Availability: Advanced support for active-active clustering.
  • Customer Success Story: Autodesk standardizes all engineering teams globally using Jira Software.

Customer Success Story: Autodesk standardizes all engineering teams globally using Jira Software.

Key Advantages of Jira

  • Scalability: Capable of supporting complex, enterprise-level development processes
  • Smooth Migration: Easy transition from legacy tools
  • Extensive Ecosystem : Access to thousands of add-ons to meet specific niche requirements
  • Market Leader Widely adopted both in Israel and globally by millions of users
  • Versatile Integrations:
    • Version Control: Git, GitLab, GitHub, Bitbucket
    • CI/CD: Jenkins CI, GitLab CI
    • Test & Requirements Management: Xray, Zephyr, Test Rail
  • Agile Support Native support for Agile methodologies, including Scrum and Kanban
  • Cost-Effective Competitive pricing tiers for small teams
  • Multilingual Full support for Hebrew and other languages

How We Can Help You

Certified Scrum Master Jenkins certified expert GitLab virtuoso

At ALM Toolbox, we believe the foundation of any successful development or testing tool implementation is strategic planning—specifically, defining clear goals and mapping out business processes. We leverage our extensive experience to help you plan and execute your vision.

We provide end-to-end solutions for Jira and the broader software development ecosystem, including:

  • Full Lifecycle Support: Planning, installation, implementation, migration, training, automation development, and licensing.
  • Infrastructure: Setting up Jira on-premises or in the cloud with an emphasis on industry best practices (Planning, Issue Tracking, Code Review, CI/CD, etc.).
  • Process Alignment: Bridging the gap between your organization's current workflows and Jira’s capabilities.
  • Third-Party Integration: Selenium, Portfolio, Big Picture, Xray, Jenkins, GitLab, Confluence, Bitbucket, eazyBI, Slack, and more.
  • Proof of Concept (POC): Establishing pilot environments to evaluate product fit.
  • Managed Services: Support centers and managed services with flexible SLAs.
  • Custom Development: Tailored add-ons, integrations, and bespoke reporting.
  • Training: Specialized sessions for both end-users and administrators.
  • Migration Services: Expert migration from tools like Quality Center (ALM) and ClearQuest.
  • Licensing Consulting: We ensure you purchase the right version and seat count for your needs (Cloud/On-Prem).

Contact us: atlassian@almtoolbox.com or +972-722-405-222 / 866-503-1471 (USA/Canada)

Complementary Tools

Sometimes Jira is just one piece of the puzzle. We provide licensing and implementation services for the entire Atlassian ecosystem and beyond:

  • Confluence: Knowledge sharing and documentation.
  • Bitbucket: git -based code management
  • Portfolio for Jira: Roadmaps and Gantt charts
  • ScriptRunner: Advanced automation for Jira
  • Structure: Managing complex task hierarchies
  • EazyBI: Advanced BI and custom data visualization

Contact us today at atlassian@almtoolbox.com or call 072-2405222 to consult with our experts or request a trial license.

Testimonials and Customers Stories

Jira is trusted by over 50,000 companies worldwide. Many leading organizations in Israel use the platform and have purchased their licenses through us. (For specific references, please contact us and we will be happy to facilitate a connection).

Jira Clients logos
Trulia Logo

Jira Software is instrumental in building and maintaining the best software on the market.”

Daniele Farnedi, Trulia CTO
Autodesk Logo

We rely on Jira to get things done. If we were tracking information in multiple tools, it would be really difficult to see a unified view of what the teams are doing and how they're doing it.”

Peter Jones, Senior Manager of Operations Excellence, Autodesk