As we often get requests to provide complementary services for our ClearCase add-on tools, we decided to take up the gauntlet and provide services along with selling our toolset. These services provide a turn-key solution that can be tailored to the specific needs of customers.
The services are provided by experienced SCM, ClearCase, ClearQuest and RTC experts, either remotely or on-site.
Here is a list of the professional services we provide for each part of our toolset:
ClearCheck – Automatic and continuous health checks for ClearCase VOB databases:
- Fix ClearCase problems that are found by ClearCheck
- Customize reports
- Integrate ClearCheck with nightly backups
- Daily health report can be sent to us directly for analyzing and fixing problems
- Run it as a service (remotely from our cloud)
R&D Reporter (Development Intelligence Solution):
- Meet with stakeholders for requirement analysis
- Analyze client needs and recommend required reports
- Add ClearCase attributes for required information
- Customize R&D Reporter reports
- Integration with development processes such as a build process
- Customize (or install) RTC and build individual dashboards. See an example.
- Schedule reports using triggers, and create automatic reports
- Integration with Jenkins or similar Continuous Integration tools.
- Manager training (learn about R&D Reporter for managers)
- Integration with issue trackers / planning systems such as ClearQuest, RTC, Jira and Quality Center
- Integration with testing tools in order to achieve Continuous Testing
ClearEnv (Rapid Developer Environment Setup):
- Analyze customer needs
- Customize work environment for each development team
- Upgrade customers’ development methodology and implement with ClearEnv, e.g. Agile, Scrum, etc.
- Training for administrators and users in complex environments
- Integration and customization with other development tools
Contact us for more details:
- A case study of ClearCheck + services
- A case study of R&D Reporter + services and integration with Quality Center
- Our services page
- Service provider of IBM Rational toolset? You can join our partner program